Our Policies
Store Policies
Please note, Kitsch & Keen Collective boxes are curated using products created or produced by other vendors. Contents of boxes are not manufactured, created or produced by Kitsch & Keen Collective, unless otherwise stated. Therefore Kitsch & Keen Collective will not assume liability for damages or adverse reactions from products or their ingredients. Kitsch & Keen Collective will not assume any liability for food bought or received from Kitsch & Keen Collective labeled or non-labelled. If you have any allergies, please read labels for list of ingredients on all items before proceeding to ensure items are safe for application or consumption. If you have any questions or concerns please reach out to us by using our contact us page and we will be happy to answer any questions you may have!
Substitutions
Due to our purchasing process, all gift boxes are curated by Kitsch & Keen Collective and are subject to minor differences based upon availability. If a specific product is not available due to being created in small batches, item will be replaced with a similar item of equal or greater value.
Personalization
While it is our goal to offer excellent service and to provide you with a smooth process in creating perfectly curated gift packages for you and your loved ones, we will not be able to include gift notes referencing any holidays or birthdays. Despite this, we maintain that we sincerely wish to exceed all of our customers expectations and look forward to offering you a one of a kind gifting experience.